Privacy and Cookie Policy

PRIVACY AND COOKIE POLICY

This Privacy and Cookie Policy applies to the website operated by Cover Art Studio (“We” or “Us” or “Our”) at www.coverartstudio.com the “Site”. 

We are committed to protecting and respecting your privacy and we comply with data protection legislation and other applicable local laws.

This policy (together with Our Terms and Conditions which can be found at www.coverartstudio.com and any other documents referred to on it) sets out how we will use any personal data which you provide through Our Site. Please read it carefully before you proceed.

By visiting Our Site, and/or using the services offered on or through Our Site, you agree to the terms of this Privacy Policy as it may be amended from time to time. This Privacy Policy is incorporated into, and part of, the Terms and Conditions of Our Site, which governs your use of Our Site.

For purposes of this Agreement, “Service” refers to the service which can be accessed via our website at www.coverartstudio.com. The terms “we,” “us,” and “our” refer to the Cover Art Studio. “You” refers to you, as a user of Service.

CONSENT

By accessing our Service, you accept our Privacy Policy and Terms of Use, and you consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy. Each time you visit our website or use the Service, and any time you voluntarily provide us with information, you agree that you are consenting to our collection, use and disclosure of the information that you provide, and you are consenting to receive emails or otherwise be contacted, as described in this Privacy Policy. Whether or not you register or create any kind of account with us, this Privacy Policy applies to all users of the website and the Service.

HOW WE USE AND SHARE INFORMATION

Personal Information:

In general, we do not sell, trade, rent or otherwise share your Personal Information with third parties without your consent. We may share your Personal Information with vendors and other third-party providers who are performing services for Cover Art Studio. In general, the vendors and third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide for Cover Art Studio.  For example, when you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, you consent to our collecting and using such personal information for that specific purpose, including by transmitting such information to our service providers performing these services for Cover Art Studio.

However, certain third-party service providers, such as payment processors, have their own privacy policies in respect of the information that we are required to provide to them in order to use their services.  For these third-party service providers, we recommend that you read their privacy policies so that you can understand the manner in which your Personal Information will be handled by such providers.

Non-Personal Information:

In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze usage patterns of the Service. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our sole discretion.

INFORMATION WE MAY COLLECT FROM YOU

We may collect both “Non-Personal Information” and “Personal Information” about you. “Non-Personal Information” includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and a number of clicks. “Personal Information” includes information that can be used to personally identify you, such as your name, address and email address.

In addition, we may also track information provided to us by your browser when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you.  We use this information for, among other things, the operation of the Service, to maintain the quality of the Service, to provide general statistics regarding use of the Service and for other business purposes. We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal Information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis.  Cover Art Studio may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser.

INFORMATION WE MAY COLLECT ABOUT YOU

Information that you provide by filling in forms on Our Sites. This includes information provided at the time of registering to use Our Site, subscribing to Our service, posting material or requesting further services including, for example, name, home and/or business address, email address, telephone number, demographic information such as age and/or other information that may identify you as an individual. We may also ask you for information when you enter a competition or promotion hold by Us, sign-up for e-mail newsletters and when you report a problem with Our Site.

If you contact Us, We may keep a record of that correspondence.

We may also ask you to complete surveys that We use for research purposes, although you do not have to respond to them.

Details of (if applicable) transactions you carry out through Our Site and of the fulfilment of your orders.

Details of your visits to Our Site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for Our own billing purposes or otherwise and the resources that you access.

USES MADE OF THE INFORMATION

We use information held about you in the following ways:

• To ensure that content from Our Site is presented in the most effective manner for you and for your computer.

• To carry out Our obligations arising from any contracts entered into between you and Us or to provide you with the Site and any services requested by you.

• To allow you to participate in interactive features of Our service when you choose to do so.

• To notify you about changes to Our service.

• If you review or download information, We track the visit to give Us information about which part of the site is frequented.

• To send you notices (for example, in the form of e-mails), and otherwise correspond with you, about products, services, and events, that We think might interest you, where you have consented to be contacted for such purposes.

• To communicate with you regarding the status of your orders.

We may also retain data about your transaction (if applicable) on Our Site, such as the dates you purchased and the quantity and value of the purchases (if applicable).

SERVICE PROVIDERS

We may use third-party partners to help operate Our Site and deliver Our products and services, and may share your information with Our affiliates, service providers and other third parties that provide products or services for or through this Site or for Our business (such as website or database hosting companies, address list hosting companies, e-mail service providers, analytics companies, distribution companies, fulfilment companies, marketing and promotional companies, and other similar service providers that use such information on Our behalf).

We may disclose aggregate statistics regarding user behaviour as a measure of interest in, and use of, Our Site and e-mails to third parties in the form of aggregate data, such as overall patterns or demographic reports that do not describe or identify any individual user.

DISCLOSURE OF YOUR INFORMATION

Your privacy is important to Us.

We may use your personal information to maintain Our internal record keeping.

We may disclose your personal information to third parties:

If We are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply Our Terms and Conditions and other agreements; or to protect the rights, property, or safety of Cover Art Studio, Our customers, or others.

We may disclose user information to government authorities, and to other third parties when compelled to do so by government authorities or otherwise as required or permitted by law, including but not limited to in response to court orders and subpoenas. We also may disclose user information when We have reason to believe that someone is causing injury to or interference with our rights or property, other users of Our Site, or anyone else that could be harmed by such activities.

MARKETING

You have the right to ask Us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if We intend to use your data for such purposes or if We intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms We use to collect your data. 

You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to a user via e-mail, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail.

Please understand that if you opt out of receiving promotional correspondence from Us, We may still contact you in connection with your relationship, activities, transactions and communications with Us.

Our Site may, from time to time, contain links to and from the websites of Our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that We do not accept any responsibility or liability for these policies or Content contained on this Site. Please check these policies before you submit any personal data to these websites.

CHANGES TO OUR PRIVACY POLICY

Any changes We may make to Our privacy policy in the future will be posted on this page and will be effective upon posting. Your continued use of Our Sites after any such changes are posted will be considered acceptance by you of such changes. Under certain circumstances, We may also elect to have such changes notified to you by e-mail or by posting a notice on the front page of Our Site. You should regularly check back to this page from time to time.

CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to hello@coverartstudio.com

COOKIES POLICY

Cookies are small files of letters and numbers that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site, for example, remembering your preferences, recording what you have put in your shopping basket, and counting the number of people looking at a website. We use cookies and similar technologies to provide you with a functional website and to give you a more personalised service.

We use the following types of cookie:

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences.

Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website more relevant to your interests.

THIRD PARTY COOKIES

We work with other companies, such as search engine providers, so that we can learn more about our customers and provide a more personalised service. The table below further explains the third party cookies that are used on our website and their purposes. To learn more about how these third parties process information, follow the links in the table below to the third party privacy notice. If you wish to opt out of any of these cookies then please follow the links provided for information on opting out or change your browser settings as explained below.

Facebook Custom Audiences  

We use custom audience pixels to record information about the way visitors use our Website. This pixel records information about a user’s browser session, which it sends to Facebook, along with an anonymised version of the Facebook ID and the URL viewed. This allows us to target our Facebook ads to audiences of people who have visited our Website. 

http://www.facebook.com/about/privacy/

Google (AdWords Remarketing)  

This cookie helps us to advertise Cover Art Studio across the internet, in particular on the Google Display network.  Remarketing will display ads to you based on which product pages you have visited on the Cover Art Studio website by placing a cookie on your web browser.  This cookie does not in any way identify you or give access to your computer or mobile device.  It allows us to tailor our marketing to better suit your needs and display ads that are relevant to you. 

http://www.google.com/analytics/learn/privacy.html

Google Analytics  

These cookies are used to collect information about how visitors use our Website. We use the information to compile reports and to help us improve the Website.

http://www.google.com/analytics/learn/privacy.html

Hotjar  

Hotjar is a tool that aggregates data on how visitors to our site users are using it. Hotjar uses cookies to collect non-personal information. Examples of the type of information collected include, but is not limited to, pages visited, how pages are used and interacted with, type of device and browser used and the country you are in. 

https://www.hotjar.com/privacy

HOW DO I CHANGE MY COOKIE SETTINGS?

Cookies can be controlled by your web browser settings. Whether our cookies are used will depend on your browser settings, so you are in control. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, please use the following links:

Internet Explorer cookies information

Chrome cookies information

Safari cookies information

Please be aware that by blocking all cookies you may not be able to access or use all the features of our website and you will not receive a personalised service.

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